Quite understandably, people look to us for solutions to the challenges faced by towns. We will have a lot to say on this, but let's start with two basic principles. First, that there are as many solutions to the challenges faced by towns as there are towns themselves. The naive belief that a one-size-fits-all suite of solutions can be imposed upon towns is part of the problem. Second, we are clear that any solutions should begin and end with the greatest resource those towns have; their people.